The Entertainer FAQ

When a Charted Faire posts its stage schedule, we bring it into the app: every show with its stage and its time. Patrons browse the day, set reminders before showtime, and tap a reminder to be walked straight to that stage on the faire map. When the faire prints a show title, your act name appears right under it, and tapping your show brings up your card: your photo or logo, your story, your socials, and your tip buttons. It all works offline, out where the signal gives up.

By name. We transcribe each faire's posted schedule as printed, then match it to entertainer profiles. Name your profile the way the faire prints your act and every show connects on its own. We also catch your name inside a longer show title: a profile named "Lady Ettie" connects to "Tea Time with Lady Ettie". That works for names of two or more words, or one long word, so a very short single-word name never latches onto someone else's show.

If a show of yours is not connecting, write to support@eventcompassapp.com with your act name and the faire, and we will sort it out.

Yes. Patrons can star your act right from the schedule. When a new weekend's schedule comes in with you on it, everyone who starred you gets a heads-up on their phone, at any Charted Faire you play. A good crowd at Saturday's show becomes a crowd that knows where to find you next month.

Your shows stay on the record. The app keeps a season archive of who played each day, searchable by name, so the patron who caught half your set and forgot your name can still find you. Pass holders browse the archive; it is part of the faire's season pass.

On the schedule first, and from there on the map: a show's reminder walks patrons to its stage. Pass holders also see you in Merchant's Row, the app's who-is-here index, at every faire where you are on the posted schedule. Entertainers do not get a booth pin; you are on the stage, and that is where we point people.

Add any of Venmo, Cash App, PayPal or Zelle to your profile, all optional. Your buttons then appear on every show of yours in the app, so a patron who loved the set can tip you on the spot, even after the hat has gone around. The buttons simply open your own payment app page; the money goes straight to you and we take no cut.

Because anyone can type a famous act's name, we confirm a profile belongs to the real performer before any money handle goes public. The portal gives you a short code to place on your website or a social page you control; once we see it, your tips open. If that does not suit you, email support@eventcompassapp.com with the subject "Digital Tipping Verification" and we will verify you another way. One verification covers your whole account.

Sign up at portal.eventcompassapp.com and choose Entertainer the first time you sign in. Your profile is made for performers: act name, your story, a photo or logo, your socials, and your tip handles. No booth, no wares list, nothing a stage act does not need. All of it travels with your shows. The choice of Entertainer is set once your profile exists; if you ever need it changed, write to support.

Creating an account is free. A listing is $15 a year, the same for entertainers and vendors, and renews each year until you cancel. It puts your card (photo, story, socials and tip buttons) on every show of yours at every Charted Faire. Without an active listing your shows still appear as the faire printed them, just without your card. We never take a cut of your tips.

Launch offer: every profile created or claimed by December 31, 2026 gets its first year free, no card needed.

Yes. The portal prints a folding table card with your act name and a QR code that reads "Find our show times"; patrons scan it to get the app and your schedule. Prefer something sturdier? We will engrave it on wood for you. Your first sign is free, shipping included, and each one after that is $15.

Every Charted Faire whose schedule is posted, refreshed through the season as the faire updates it. Not every faire publishes its stage schedule; where one does not, there is nothing for us to show yet. Performing somewhere the app does not cover? Write to support@eventcompassapp.com; performer requests count toward what we chart next.

Your edits publish the moment you save. Each patron's phone picks them up the next time it has a connection, then carries them offline all day, so polish your profile before the weekend rather than from the stage.